Pass usage rules

The rules are set per pass type in Passes → Pass types. They are checked already on the booking form, so the customer sees the reason immediately and bookings never need to be cancelled afterwards.

• Active bookings at most: for example 1 prevents booking several slots in a row in advance.
• New booking at the earliest (h from the start of the previous slot): for example 24 means one visit per day.
• Late cancellations and suspension: when the customer cancels pass bookings too late too many times, booking with the pass is suspended for a set time. The customer gets a reminder before the suspension, and staff can lift it on the pass page.