Bookora

Pass usage rules

Active booking limit, gap between bookings and suspension after late cancellations.

The rules are set per pass type in Passes → Pass types. They are checked already on the booking form, so the customer sees the reason immediately and bookings never need to be cancelled afterwards.

  • Active bookings at most: for example 1 prevents booking several slots in a row in advance.
  • New booking at the earliest (h from the start of the previous slot): for example 24 means one visit per day.
  • Late cancellations and suspension: when the customer cancels pass bookings too late too many times, booking with the pass is suspended for a set time. The customer gets a reminder before the suspension, and staff can lift it on the pass page.
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